FEBRUARY 25 2025
Crisis Communication: silence is not a strategy
Luxembourg’s largest daily Luxemburger Wort sought our expertise. The discussion with political journalist Florian Javel highlighted fundamental principles, notably:
Preparation makes the difference – 90% of crisis management happens before the crisis occurs.
The media plays a fundamental role in democracy – blocking journalists out does not make a crisis disappear. Instead, it raises more questions and fosters speculation. Engaging with the press in a transparent manner is not an option—it is a responsibility.
Silence fuels uncertainty – when leaders choose not to communicate, they risk losing
Link to article (in German)